Product Care

BOILED WOOL

Spot clean with a damp white cloth.

Do not rub.

CANVAS

Spot clean with a white damp cloth.

Safety Policy

Your children’s safety is of the utmost importance to us. All of our toys are safety tested and ASTM certified.

Shipping Policy

All orders ship Monday - Friday. Please allow 48 hours for your order to be processed.

STANDARD SHIPPING

All of our products ship via USPS. Your order will generally arrive within 2-8 business days.

EXPIDITED SHIPPING

Should you need your order expedited, please select the expedited shipping method at checkout.
Please note that even with expedited shipping, your order will still take up to 48 hours to be processed.
Feel free to contact us at contacts@peterandpipa.com to ensure you receive your order on time.

OVERNIGHT SHIPPING

All orders placed after 12 PM will be shipped the following business day.

INTERNATIONAL SHIPPING

We are sorry for any inconvenience, but we do not ship internationally at this point.

Return Policy

At peter and pipa,Inc., we take great pride in the quality of our products. All of our pieces are made from the finest materials sourced from around the world and cut and sewn here, in the USA.

We stand by our products, and will gladly exchange any merchandise that is damaged upon receipt.

Any damaged merchandise must be returned within 7 days of the date it was delivered to you, upon which we will send you a new product.

Products that are damaged from use or general wear and tear cannot be returned or exchanged.